TERMS OF BUSINESS
1. Requirements for sale
Orders for selling sunglasses through the Web site, www.rebelbloodco.com, the user must be over 18 years and provide a series of data, prior to purchase, on the appropriate form, which are necessary for managing the purchase order.
2. Content about products and REBELBLOOD services
The Web site includes plentiful of descriptive, commercial and high-quality photographic information. Web design has been thought to enhance the browsing experience of the user. However, we would appreciate suggestions from the users, because they will help us provide better service. The detection of an error is made immediately, without undermining the consumer rights of the users.
We have worked especially for the images faithfully to reproduce the characteristics and colours of sunglasses, which were made with the same lighting conditions and angle of view. The different lighting conditions and the angle of incidence of light in crystals could change the perceived colours.
3. Prices, promotions and discount codes
REBELBOOD eyewear collection includes a series of proposals, ranging in price from € 19.5 to € 39.5. Regularly, REBELBLOOD may offer discount codes, which cannot be combined in the same order, and whose validity is restricted to the deadline given in each promotion. Outside the specified times, such promotions will not be valid.
4. Payment Methods
Payment will be made after the completion of the associated form fields through the different means available to the user. This payment gateway is managed by the Banc de Sabadell, which introduces all the guarantees of security for the user. The payment methods included are: i) credit cards and Pay Pal.
Once payment is complete, the user will receive a confirmation email which will include the purchase receipt, according to the data entered in the process. The receipt will act as a guarantee in the future.
5. Types of Shipping, Returns and Warranties
REBELBLOOD is aware of the importance of logistics and has various types of shipping, to suit the convenience and habits of its customers. Committed delivery deadlines include administrative and preparation process, including the installation of the Queen and Traveller custom models:
i) Same day delivery (Same Day) .- The user purchases and has their sunglasses on the same day of the purchase. REBELBLOOD offers it in part of Spain (Mainland) . Its price is 8.75 €.
Serviced Hours : Due to its demand, it is available from 0:00h until 10:45h. After hours, there are other forms of shipping.
ii) Standard delivery .- the user purchases and has their sunglasses within the next 24-48 hours. The price of shipping is € 6.50 for destinations in Spain (Mainland) and Portugal.
iii) Morning and afternoon time zone delivery.- the user chooses the time zone delivery within 24-48 hours after the purchase: in the morning (8: 00-14: 00h) or afternoon (14:00 -20: 00h) for the order shipment. It costs € 7.50 for destinations in Spain (Mainland).
iv) Balearic Islands.- The standard delivery time is 48-72 hours after the purchase, and it is priced at € 8.50
v) Canary Islands, Ceuta and Melilla: The delivery time is 72 hours after the purchase, and it is priced at € 9.50, which does not include possible customs charges on arrival, which will be charged to the customer.
vi) International Shipping. See attached table transits and prices
6. Warranty of shipping refund of the amount due to delay
REBELBLOOD commitment to its customers guarantees the tracking and delivery on the contracted terms. In cases where the shipment delivered implies an unjustified delay, REBELBLOOD refunds the shipping amount.
The guarantee extends to all services contracted for any delivery in Spain (Mainland) and Portugal. This guarantee does not include shipments with non mainland destinations (Balearic Islands, Canary Islands, Ceuta and Melilla) and other international destinations, due to the greater uncertainty in the air and customs traffic.
7. Tracking the shipping status
Our customers can track their purchase. To do this, make sure you have the number of shipping or tracking, which was provided to them in the same e-mail of purchase confirmation. Customer may:
i) Contact REBELBLOOD to be informed of the status of your shipment.
ii) Access our website, www.rebelbloodco.com, at "monitoring posts". Once the customer enters the tracking number, they can check the shipping status and corresponding traffic.
REBELBLOOD will contact the customer if there is any incident in the delivery process: absent consignee, wrong address, etc., to arrange a second delivery, and to fulfil with the guaranteed delivery time.
8. Return of defective products
For any product with a manufacturing defect, REBELBLOOD must carry out with the repair, replacement, price reduction or termination of the contract, and all these steps will be free for the consumer and user. REBELBLOOD liable for any lack of conformity which becomes apparent within a period of two years from delivery. The user must inform the seller of the lack of conformity within two months after he has knowledge of it.
The return process comprises: i) User email to firstname.lastname@example.org, including order number or shipping, and a description or photograph of the defective product, ii) REBELBLOOD will do the rest, coordination of collection, any refund costs and the shipping of a new product identical to the defective one iii) in case there were not any stocks left of the product, REBELBLOOD will return the total amount within a maximum period of 7 days.
9. Right of Withdrawal
In accordance with Law 3/2014, of March 27, the user has recognized the right of withdrawal. That law guarantees the user's authority to return the purchased product within 14 calendar days of purchase, for no reason, and to refund within 7 days. In this case, the user must include the sunglasses in perfect condition, and with the original components (case, cloth bag, user manual and stickers), and the information on the attached form. If any of these components is missing or damaged through use REBELBLOOD could depreciate the value of the product.
9.1.Withdrawal form model (email or letter)
Cross-Selling Rebellis Company SL
Carretera Collblanc 165, ESC B, 3-1. 08906 Hospitalet de Llobregat
Hereby I inform you that I give up my contract for the purchase of sunglasses:
Address or delivery address previously used for the shipment
Order number or order date or date of receipt
Customer Signature (if the form is submitted in paper)
10. Additional guarantees REBELBLOOD
REBELBLOOD establishes additional guarantees, to better defend the interests of the user, and the trust as a Brand.
1) Refund shipping in case of delay. The guarantee extends to all services contracted for delivery in Spain (Mainland) and Portugal.
2) Free shipping on certain amounts of purchase.- The purchases above 45 € in Spain and Portugal have the 24-48 free standard shipping. This promotion does not apply to other types of shipments.
The parties submit, out of their own choice, to resolve the conlicts and to renounce to any other jurisdiction, the courts of the users' residence. Also, as an entity attached to CONFIANZA ONLINE (TRUST ONLINE) and in terms of their Ethical Code, in case of disputes relating to recruitment and online advertising, data protection, child protection and accessibility, the user can go to system-court settlement dispute CONFIANZA ONLINE (TRUST ONLINE) (www.confianzaonline.es).
1. Regulating the right to information. Responsibility File
Under the provisions of Law 15/1999, of December 13, Protection of Personal Data (Act), Act 34/2002 of 11 July, of Services of the Information Society and Commerce mail (LSSI) and Law 32/2003 of November 3 General Telecommunications, access and use is regulated: i) the website www.rebelbloodco.com (hereinafter the website) offers the users its products and services, and ii) the saved information from users via forms that website file. Both owned by Cross Selling Rebelis Company SL, with NIF: B66373143, and registered office at Carretera de Collblanc 165, 3-1 08906 L'Hospitalet de Llobregat, which takes full responsibility thereof.
2. Security measures
According to the Data Protection Act and Royal Decree 1720/2007 of December 21, REBELBLOOD has the technical means at their disposal to prevent the loss, theft, unauthorized access and misuse of the data provided by the user in the website.
3. Treatment and purpose of the data
The acceptance of this data protection policy allows the transfer and integration of data in the shared companies Rebelis Cross Selling Company file. To do this, the user must explicitly consent to their data being provided by the functionalities of REBELBLOOD, for the following purposes:
i) The proper management of the services provided by the Web site administration, billing, shipment management.
ii) The resolution of questions and comments, which the User may expose in the same forms of the website.
iii) The processing of data for statistical purposes related to Web parameters, tastes and preferences.
iv) sending newsletters and commercial information on sunglasses and REBELBLOOD products by email or other means of electronic communication. At any time, either during data entry, or subsequently, one may decide NOT to receive such communications from that time on.
4. Rights of access, rectification, cancellation and opposition
To exercise your rights of access, rectification, cancellation and opposition of data, you must send a letter with the reference "Data Protection" to email@example.com or by mail to Rebelis Cross Selling Company SL, Carretera de Collblanc 165 3-1 08906 L'Hospitalet de Llobregat.
5. Information obligation and veracity of User Data
Users guarantee the veracity of the provided personal data, and are suitable for the purpose for which they are collected. REBELBLOOD reserves their right to exclude from the services offered to users that provide false information, without prejudice to other actions subject to law.
All personal data requested in the website are collected for the proper management of REBELBLOOD activities: management of accessions, handling complaints, answering inquiries, etc. In no case, they will be used for other purposes or given to third parties. REBELBLOOD is clearly positioned against "spam", so under no circumstances it will use the personal data for the sending of unsolicited commercial communications without authorization.
REBELBLOOD does not use exempted cookies. REBELBLOOD only uses its own cookies, and only those of Google and third-party cookies for analytical purposes as described below.
Types of cookies used by REBELBLOOD:
Advertising Cookies: This tool allows management of the advertising space related to user interests, effectively
Analytical cookies: With this type of cookie standard anonymous information about user navigation and behavior patterns is collected.
The application we use to collect and analyze information from the navigation is Google Analytics: www.google.com/analytics/ and https://www.google.com/intl/es_ES/analytics/learn/privacy.html Google Analytics enables the entitled cookies in the website of the domain :
"__utma" : Is necessary for the operation of Google Analytics and has a shelf life of two years.
"__utmz" : Is used for the location of the visit, i.e. from where and how the user has access our website and it expires after 6 months.
"_utmb" This cookie records the time of access to the site and expires after 30 minutes of the sign up page view. It is automatically deleted when you switch or close the web browser.
This tool does not collect data from the first or last names of the users or the address from where they connect. The information obtained is related to the number of visited pages , language, social network in which our news is published, the city to which the IP is assigned address from which the users access, the number of users who visit us, the frequency and recurrence of visits, lenght time of the visit, the browser used, the operator or terminal type from which the visit is made. For more information about Google Analytics you can go to the following link: http://goo.gl/KxpaZ
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